Privacy Policy

Your Privacy Matters to Us

Last Updated: January 2025

Welcome to Popiqe's Privacy Policy. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our lawn mowing services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on our website, or otherwise when you contact us.

Personal Information

The personal information we collect may include the following:

  • Contact Data: Name, email address, phone number, and postal address
  • Service Information: Property address, lawn size, service preferences, and scheduling details
  • Payment Information: Billing address and payment method details (processed securely through third-party payment processors)
  • Communication Data: Information contained in messages you send us, feedback, and survey responses

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on our website
  • Referring website addresses
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect or receive for various purposes, including:

  • Service Delivery: To provide, maintain, and improve our lawn mowing services
  • Communication: To send you service updates, appointment confirmations, and respond to your inquiries
  • Payment Processing: To process transactions and send billing information
  • Marketing: To send promotional materials about our services (with your consent)
  • Website Improvement: To analyze usage patterns and enhance user experience
  • Legal Compliance: To comply with applicable laws and regulations

3. Information Sharing and Disclosure

We may share your information in the following situations:

  • Service Providers: With third-party vendors who perform services on our behalf, such as payment processing, data analysis, and email delivery
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
  • Legal Requirements: When required by law or to protect our rights, privacy, safety, or property
  • With Your Consent: When you have given us explicit permission to share your information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Security Measures Include: Encryption of sensitive data, secure servers, regular security assessments, restricted access to personal information, and employee training on data protection.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal information
  • Objection: Object to processing of your personal information
  • Portability: Request transfer of your data to another service provider
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the contact information provided below.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Popiqe

Address: 123 Liverpool Road, London, N1 1QT

Email: [email protected]

Phone: +44 20 5821 9370

Your Consent: By using our website and services, you consent to our Privacy Policy and agree to its terms. We are committed to maintaining the trust and confidence of our customers and protecting your privacy at all times.