The frequency depends on several factors including grass type, season, and weather conditions. During spring and early summer when grass grows rapidly, weekly mowing is typically recommended. In late summer and autumn, fortnightly cuts may suffice as growth slows down.

For most lawns in London and surrounding areas, we recommend weekly service from April through September, then adjusting to fortnightly from October onwards. We can assess your specific lawn and provide a customised schedule that maintains optimal height without stressing the grass.

The optimal cutting height varies by grass type, but generally ranges between 25-40mm for most UK lawns. We follow the one-third rule: never removing more than one-third of the grass blade length in a single cut to avoid stressing the lawn.

During summer months, slightly higher cuts (35-40mm) help the grass retain moisture and develop deeper roots. In cooler months, we can lower the height to 25-30mm. Our team adjusts equipment settings based on your lawn's specific needs and current growing conditions.

We offer both options depending on your preference and lawn condition. Collecting clippings provides a neater appearance and prevents thatch buildup, which is suitable for formal gardens or when grass is particularly long.

Alternatively, mulching clippings back into the lawn returns nutrients to the soil and reduces the need for additional fertilisation. This works best when grass is cut regularly and clippings are small. We'll discuss which approach suits your lawn during our initial assessment and can adjust throughout the season.

We maintain a range of commercial-grade rotary and cylinder mowers suitable for different lawn sizes and conditions. For small to medium gardens (up to 200 square metres), we use 46cm professional rotary mowers. Larger areas are serviced with 53cm or ride-on equipment for efficiency.

All our mowers feature sharp, regularly maintained blades to ensure clean cuts that promote healthy grass growth. We also carry strimmers for edges and hard-to-reach areas, plus blowers for clearing pathways after each service. Equipment is serviced every 50 operating hours to maintain performance.

Pricing depends on lawn size, access, current condition, and service frequency. For a typical London residential garden of 100 square metres, expect to pay £25-35 per visit. Larger gardens of 200-300 square metres typically range from £40-60 per service.

We offer reduced rates for regular contracts: weekly customers receive 10% discount, and fortnightly customers get 5% off. Additional services like edging, weeding, or hedge trimming can be added to your package. Contact us for a free, no-obligation quote specific to your property.

No, you don't need to be present. Many of our clients prefer scheduled services while they're at work. We only need clear access to your garden through a gate or side passage. If access is secured, you can provide a key code or arrange a key safe.

After completing the work, we'll send you a notification with before and after photos. Payment can be set up as automatic bank transfer or invoiced monthly. We maintain consistent schedules, typically arriving within a two-hour window on your designated service day.

Light rain doesn't usually prevent us from working, as our equipment handles slightly damp grass effectively. However, heavy rain or waterlogged lawns require postponement to avoid damaging your turf and creating ruts or compaction.

If weather forces a cancellation, we'll contact you by 8am on the scheduled day and reschedule within 48 hours when conditions improve. During wet periods, we may adjust the schedule slightly to ensure all customers receive service without compromising lawn health. No charges apply for weather-related postponements.

Basic edging along pathways and borders is included in our standard service. This involves trimming overhanging grass with a strimmer to create neat boundaries. We perform this during every visit to maintain a tidy appearance.

More extensive edging with a half-moon tool to redefine lawn borders is available as an additional service, typically needed 2-3 times per season. This creates crisp, professional edges but takes more time. We can include this in your package or perform it on request for an additional £15-25 depending on the perimeter length.

Yes, we offer lawn renovation services beyond basic mowing. Common issues like bare patches, moss, weeds, or compaction require specific treatments. We can assess your lawn and recommend appropriate solutions such as scarification, aeration, overseeding, or targeted weed control.

Renovation work is typically performed in spring or autumn when conditions favour grass establishment. We'll create a treatment plan with timeline and costs. Regular mowing combined with seasonal treatments can significantly improve lawn health over 6-12 months. We track progress and adjust treatments as needed.

We're based in Islington and serve North and Central London including Camden, Hackney, Haringey, Barnet, and Enfield. We also cover parts of East London such as Waltham Forest and Redbridge.

Our service area extends approximately 8 miles from our N1 1QT location. If you're outside this range, contact us anyway - we may be able to accommodate you if we have other customers nearby. We're expanding our coverage and regularly add new service areas based on demand.

Yes, we carry comprehensive public liability insurance up to £5 million, covering any accidental damage to property or injury during our work. We're also fully licensed for commercial waste disposal, ensuring grass clippings and garden waste are disposed of legally and responsibly.

Our team members undergo regular safety training and follow strict protocols when operating equipment. We comply with all Health and Safety Executive guidelines for grounds maintenance work. Insurance certificates and credentials are available upon request for your peace of mind.

Absolutely. We understand that you may want to pause service during extended holidays or when you're away. Simply give us one week's notice, and we'll suspend your schedule without penalty. This is particularly common during winter months when grass growth slows.

Keep in mind that pausing during peak growing season (May-July) may result in overgrown grass requiring extra work upon return. We can arrange a catch-up service if needed. Many customers prefer to maintain service while away to return to a well-kept garden, but the choice is entirely yours.

Customer satisfaction is our priority. If you're unhappy with any aspect of our service, contact us within 24 hours and we'll return to address the issue at no additional cost. This might involve re-cutting areas, adjusting height, or improving edging.

We maintain detailed records and photos of each visit, which helps resolve any concerns quickly. In over five years of operation, we've maintained a 98% satisfaction rate. We also welcome feedback after each service to ensure we're meeting your expectations and can make adjustments to our approach.

We offer both options. One-time cuts are available for situations like preparing a property for sale, post-holiday catch-ups, or if you're trying our service before committing. Single visits are priced slightly higher than contract rates due to scheduling logistics.

However, regular contracts ensure consistent lawn care and better results over time. They also provide schedule priority, discounted rates, and the convenience of automatic booking. Many customers start with a one-time service to evaluate our work before moving to a weekly or fortnightly arrangement.

Minimal preparation is needed. Please remove any toys, furniture, or obstacles from the lawn area. Check for and mark any hidden hazards like sprinkler heads, cables, or uneven ground that could damage equipment or pose safety risks.

If you have pets, please collect any waste before our arrival. Ensure gates are unlocked or provide access instructions. If your grass is particularly overgrown (over 15cm), inform us in advance as this may require two passes or special equipment. We'll handle everything else and leave your garden tidy.

Beyond mowing, we provide comprehensive garden maintenance including hedge trimming, weeding, leaf clearance, and seasonal clean-ups. We also offer lawn treatments like fertilisation, moss control, and aeration to improve overall health and appearance.

Many customers bundle services for convenience and cost savings. For example, combining monthly hedge trimming with weekly mowing, or adding quarterly aeration to your regular schedule. We can create a customised maintenance plan covering all your garden needs throughout the year. Contact us to discuss a package tailored to your property.

For new customers, we typically schedule an initial visit within 3-5 working days of your enquiry, depending on current demand and your location. During peak season (April-June), there may be a short waiting list, but we'll accommodate urgent requests whenever possible.

Emergency services for overgrown lawns or pre-event tidying can often be arranged within 48 hours for an additional fee. Once you're on our regular schedule, your service day remains consistent. Contact us via phone or email to discuss your needs and receive a quote - we respond to all enquiries within 24 hours.